Return Policy

Designz3D Return Policy 

Designz3D accepts returns for refunds or exchanges, subject to the following:


You can return any product Designz3D 3D offers to us for a full refund within 30 days of receipt of delivery without giving any reason. The manufacture will provide a 45-day warranty for exchanges from the date of delivery.


Please fill out and submit this form before returning the item. As appropriate, we will issue you an RMA number, and you need to mark it onto the package for the returned item, along with a copy of the original order information. We do not accept returned items for which an RMA has not been issued.


Pack the item according to our instructions to prevent damage in transit. Designz3D will cover the cost of shipping if your return is a result of quality defect by manufacturing. For other returns, you should cover the cost of shipping. Please use a shipping service that allows you to track the package.


Return is only applicable to countries as below:

North America: United States

Europe: United Kingdom, France, Germany, Italy, Spain, Czech Republic, Belgium, Netherlands, Poland, Latvia, Sweden, Ireland, Greece, Finland, Denmark, Portugal.

For other countries, we will send you free replacement parts to repair.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your request for refund or exchange has been approved. We may charge a fee for missing or used accessories.


For non-defective items, Designz3D charges a restocking fee equal to 10% of the original purchase price of each item returned. This fee will be deducted from your refund, or if you have requested an exchange, the fee will need to be received by Designz3D before the new item is shipped.


You’ll get a FULL REFUND if your return is a result of quality defects. For non-defective returns, the original shipping fees will not be refunded to you.


If an exchange is approved, we will ship the new item to you, after payment of any applicable restocking and shipping fees.

 Returns or Exchanges may be accepted at Designz3D discretion after the 45-day warranty.